Privacy policy

Barthlan LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Barthlan LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use and share your personal information when you visit, use, make a purchase or complete another transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply in relation to the collection, processing and sharing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used and shared as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from your personal information:

Contact information, such as your name, address, billing address, shipping address, phone number and email address.

Financial information, such as credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation and other payment details.

Account information, such as your username, password, security questions, preferences and settings.

Transaction information, such as the products you add to your cart, add to your wishlist, purchase, return, exchange or cancel, and your past transactions.

Communications with us, such as information you share when you contact us or submit a customer support request.

Device information, such as information about your device, browser, network connection, IP address and other unique identifiers.

Usage information, such as information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, for example when you create an account, visit or use the Services, contact us, or otherwise provide personal information to us.

Automatically through the Services, for example when you use our products or services or visit our websites, including through your device and through cookies and similar technologies.

From our service providers, for example when we use service providers to help provide certain technologies or when they collect or process your personal information on our behalf.

From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, personalizing and improving the Services. We use your personal information to perform our contract with you, process your payments, fulfil your orders, remember your preferences and products of interest, send account-related notifications, process your purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as product recommendations based on your purchases. This may also include using your personal information to better personalize and improve the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and showing you online advertisements for products or services on the Services or on other websites based on your previous purchases, items added to your cart, and other activity on the Services.

Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, unlawful, harmful or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone.

Communicating with you. We use your personal information to provide customer support, respond quickly, provide effective services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, participate in or review legal discovery processes, manage potential or existing litigation or other legal disputes, and investigate or enforce possible violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

Sharing information with Shopify, vendors and other third parties who provide services on our behalf, such as information technology management, payment processing, data analytics, customer support, cloud storage, shipping and delivery services.

Sharing information with our business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for targeted advertising and marketing based on your online activity across different merchants and websites.

Sharing certain information with third parties when you direct us to do so, request us to do so, or give your consent, such as sharing information for product shipping or when you use social media widgets or login integrations.

Sharing information with our affiliates or other entities within our corporate group.

Sharing information in connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, our users’ rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you provide to the Services will be transferred to and shared with Shopify, and with third parties that may be located outside your country of residence, in order to provide and improve the Services.

In addition, to protect, grow and improve our business, we use certain enhanced Shopify features that rely on data and information obtained from your interactions with our store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information and responding to requests to exercise your rights in relation to that use.

For more information about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights relating to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms and may be used by us or third parties without limitation.

The inclusion of such links on the Services does not, unless expressly stated otherwise, imply any endorsement of the content of the linked platforms or their owners or operators.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you believe that your child has provided us with personal information, please contact us using the contact details below to request that such information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. For this reason, we recommend that you do not use insecure communication channels to send us sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may only apply in certain circumstances, and we may decline your request where permitted by law.

Right of access / right to know. You may have the right to request access to the personal information we hold about you.

Right to deletion. You may have the right to request that we delete personal information we hold about you.

Right to correction. You may have the right to request that inaccurate personal information we hold about you be corrected.

Right to data portability. You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party, subject to certain conditions and exceptions.

Managing communication preferences. We may send you promotional emails, and you may opt out of receiving these emails at any time by using the unsubscribe option included in the emails. If you opt out, we may still send you non-promotional emails, such as emails relating to your account or orders you have placed.

If you are located in the United Kingdom or the European Economic Area, subject to local legal exceptions and limitations, you may also have the following rights:

Objection and restriction of processing. You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.

Withdrawal of consent. Where we process your personal information based on your consent, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of processing carried out based on your consent before it was withdrawn.

You may exercise these rights where indicated in the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any additional rights you may have, please visit: https://privacy.shopify.com/en

We will not discriminate against you for exercising any of these rights. To the extent permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to make a request on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof that they are authorized to act on your behalf, and we may need you to verify your identity directly with us.

We will respond to your request within a reasonable period of time in accordance with applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the European Economic Area, you can find a list of responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside your country of residence.

Where we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide any notices required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by phone or by email at:

Email: info@Barthlan LLC.co.uk

For the purposes of applicable data protection laws, we are the data controller of your personal information.